"I’d like to take this opportunity to say that BENE has
been an absolute lifeline for both my mother in law Carmela
Sangregorio, myself Mira Sangregorio and the ongoing sanity of
our whole family. My mother in law Carmela is a wonderful and most gracious woman
who has helped not only raise my husband and his
brother but all of our children as well as her great
She is a strong and dedicated woman who has been
a constant pillar of support for everyone around her,including her
late husband Antonio Sangregorio, who suffered from depression, having been a
prisoner of war.So it comes as no surprise, that after the
passing of her dearly beloved Antonio, we as a family
were conflicted on how to best support our mum during
this testing and difficult period.
BENE helped make this a smooth and comfortable transition for our family and most especially, for our now very frail, weak and emotionally exhausted mum. As you could imagine, we had families of our own and we were not sure how to best accommodate mum through our own work and family commitments.
We knew that we were not quite ready to
send mum to a nursing home or retirement village and
were pleased to find out that BENE were
able to accommodate this by sending staff to assist her
within her own home. They provided services such as supervision
of personal hygiene, assistance with meal preparation and
general home upkeep including maintenance of the gardens. Transport to and from
appointments and grocery shopping was also facilitated, as an
essential path to mum’s slow recovery of independence.
It has been 9 years since Antonio passed and in those years
although she never stops missing him, she has,with the assistance of
BENE, become more confident and independent in her daily activities over
time. Having BENE has also meant that us,
as family members, can continue to lead our lives in a
relatively usual way. It means that some of the burdens of
daily care have been lifted, whilst still enabling us to feel at ease in
the knowledge that mum is being well cared for.
Last year unfortunately, due to mum having an
anxiety attack and being hospitalized, we revisited her care plan as a family
and decided that the best outcome would be, for her to stay in my family home.
I am now her primary carer and am extremely grateful that once again, BENE have
been able to make it a smooth transition.
BENE have been most compassionate and accommodating wherever
possible, within the means of the community assistance package. We are
extremely grateful for the personal care and respect given to the
individual needs of mum and therefore our families.
Even through the language barrier, BENE have been able
to accommodate mum by providing the same staff
members weekly, thereby reducing her anxiety. This
has also created a bonding experience and in turn, a sense of
security. They are also giving her confidence in the knowledge that she is
supported in a flexible and consistent routine within our home. Their
constant reassurance that she still ‘does’ have the ability to care and do
things for herself, has kept her motivated
whilststill maintaining her dignity. I believe that this in
itself has extended her life.
BENE have also kept her spirit
alive, by providing access to social clubs and outings where she
meets and has meaningful relationships with people outside of her own family,
reminding her that there are still things to look forward to in life!
Special thanks from the bottom of my heart, to Marie Grant,
(mum’s case manager for 7 years) for supporting me in all aspects of mum’s wellbeing.
I’d also like to thank Nancy Labbozzetta from
the Oggi Con Noi Social Club and all
BENE staff for respecting and
accommodating mum’s cultural needs".
Mira Sangregorio ~ Family member of Bene Home Care client Carmela Sangregorio