The Aged Care Act 2024 introduces a Statement of Rights designed to protect your dignity, autonomy, safety and inclusion within aged care services. These reforms establish clear expectations for service providers and empower you to exercise choice and control over your care.
Your Key Rights:
- Choice & Control – You decide how, when, and by whom your care is provided.
- Taking Personal Risks – You have the right to engage in meaningful activities, even if they involve personal risk.
- Fair & Inclusive Access – You must receive culturally appropriate care tailored to your needs.
- Safety & Respect – You have the right to be treated with dignity, free from neglect or abuse.
- Privacy & Transparency – Your personal information is protected and you can access details about your care at any time.
- Clear Communication – You can receive information in your preferred language, with interpreters and aids available.
- Speaking Up Without Fear – You can express concerns and make complaints without retaliation.
- Advocacy & Family Involvement – You can nominate a trusted person to help you navigate your care.
- Staying Connected – Your relationships, traditions and cultural identity must be respected in your care.
How These Rights Benefit You:
- More control over your care decisions.
- Greater access to culturally safe services.
- Stronger protection against neglect and mistreatment.
- Confidence in speaking up and asking for support.